Our mission has always been about more than just providing one more technological solution for consumers to choose from; our goal, our passion, is to build trust.
Working for a travel technology
company, it would be easy to get swept up in following trends and simply paying
more attention to the “means” of how technology allows us to deliver our services, as opposed to the “goal” of attending to our customers' needs. Of course, we read
the articles, watch the data trends, and even integrate some of them into our
planning to evolve our systems. This is
just one part of the larger story.
Our mission has always been about
more than just providing one more technological solution for consumers to
choose from. Our goal, our passion, is to build trust. Trust in our solutions.
Trust in our products and services. Trust in our supplier relationships. Trust
in our most important resource, our people.
Our company is built on the core
belief that we can deliver, via our solutions, the best products, at the best
possible prices for every single customer. More importantly, we can provide
those customers with a level of attentive service unmatched by our peers. Very
simply, we care about every customer transaction in a way that others either
cannot or don’t.
Recently we have been nominated for
a pretty prestigious award for having the “Best Travel Deals”. Most would
interpret that as some spectacular ability to negotiate better pricing than
most in the marketplace. I see it as offering a customer proposition that not
only delivers great pricing but wraps that pricing around easy-to-navigate
technology, supported by people who know and care about successful outcomes for
every customer.
Call this our holistic approach to
delivering travel solutions that actually are solutions, not just more
technology, but better than just technology.
Find out more about us on LinkedIn, Facebook, or subscribe to our newsletter.
Visit www.inspiraholding.com for more details about our solutions, brands, partnerships, and
more!
About the author:
Tasked with making an impact on
Inspira's global product line, Sal Esposito engages with our partners on both high-level
distributor and consumer levels to ensure members are satisfied with the
variety, quality, and diversity of our product offerings. He is heavily engaged
in all facets of partner and supplier development ensuring success for all
stakeholders involved. Sal has been responsible for the negotiation of
agreements resulting in multi-billions of dollars in revenue throughout his career
and has 30+ years of experience in leadership roles in the airline, wholesale,
and OTA areas of the travel industry.
Connect with Sal on LinkedIn.
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